Patient Communications Gateway

Statements Module

Documentation for PCG's Statement Generator

• Statement Generator Installation and Usage    pdf

See a Video Demo on the Statement Generator that runs with PCG.


Electronic statements save money

The cost of sending statements electronically is significantly lower than the cost of
postage and associated mailing costs. These savings could add up to hundreds of dollars a month.

Why PCG statements are different

• Statements can be sent electronically, saving postage costs
• PCG has many configuration options to control the way statements are generated and sent.
  This level of flexibility is not available using legacy statement services.
• Clear, simple and easy to read
• Statements can be paid online and the payment will be posted automatically into the PMS.
• Addresses are automatically corrected using the US Postal Service address correction database.
  The corrected addresses can be automatically updated in the PMS or EMR system.

Statement Features:

• Replaces paper statements for patients with email
• Saves postage costs - This feature alone can make PCG pay for itself
• Tracks when the statement is opened
• Reminds patients about unopened statements
• Sends statement using postal mail if email remains unopened for a long time
• Patients can easily pay their statement balances online
• The practice does not need to handle the mailing through their own equipment
• Natively runs across multiple datasets

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