The Patient Communications Gateway

PCG gives medical offices the tools that they need to enhance and improve the relationship between the office and their patients. View PCG at the Patient Communications Gateway site: www.pcgway.com.

PCG accomplishes this by providing a large selection of features integrated into a one-stop solution.

• Browser based:
  There is no software to install and maintain.


• Full integration:
  Fully integrates with your office based practice management and medical records systems.


• PHR integration:
  PCG does not require the patient to use a portal specific to the practice for communications supported by the PHR. Thus, PCG significantly improves patient adoption, usage and satisfaction.


• Private and secure:
  Since PCG is a hosted service, security is centralized and all communication occurs in a secure environment. The patient's privacy is fully respected. Each patient can control the types of communication they will receive.


• Cost effective:
  Because of the extra efficiencies that PCG provides, in many situations it pays for itself during the first month of use.

See the latest added features..

General NOTE: Not all features are available for all PMS and EMR systems. We offer 100% integration with MicroMD® and Medical Manager®. The level of integration with other systems varies based on the cooperation level of the vendor.


Some of the features included in PCG are:

• Appointment and recall (follow-up) reminders
• Printed and electronic statements
• Patient online payments
• Collections
• Patient marketing
• Appointment requests
• Prescription refill requests
• Secure messaging
• Patient pre-registration
• PHR integration
• Test result notification

Find out more about all the available features.

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See Our Advanced PCG Integrated Into Your System: